Contact: Billie Ikeda, Mark Nakamura

CIS Graphic Media Design (GMD) personnel plan and produce a wide range of visual instructional and informational materials, using state-of-the-art, Macintosh-based graphics technology for faculty and staff. GMD products include 35mm slides; overhead transparencies; charts and graphs; illustrations; publications; signage; and displays produced directly from computer files. In addition to producing graphic materials, GMD offers UH Manoa departments and offices consultation services related to graphics and computer technology.

Contents:

1. Eligibility
2. Limitations on Services
3. Purchases for Outside Services/Buyouts
4. Service Priorities
5. Multiple Copies of Materials
6. Consultation Services

Eligibility

CIS graphics services are available to faculty and staff members of the University of Hawai'i at Manoa. See also "Service Priorities" section below.

• Students. GMD will not provide graphics services to students, including graduate students. The only exception is that services will be provided to teaching assistants if (and only if) the materials produced are primarily for use in a course the customer is teaching. A letter from the department chair or responsible professor verifying actual course use of the materials may be required.

• Non-UHM Customers. GMD will not produce graphics materials for any customer not employed by the University of Hawaii at Manoa or customers not employed by the UH Board of Regents.

Limitations on Services

Since CIS is unable to charge back for materials consumed or other costs incurred in providing services to customers, GMD reserves the right to establish limits on the amount as well as the complexity of work that can be performed for an individual customer. This policy will be applied to ensure equitable access by all CIS customers. Additional factors may also limit services available.

Purchases for Outside Services/Buyouts

All buyouts (services purchased from off-campus vendors), such as printing, image setting, film processing, and large mounting, will be the customer's responsibility, i.e., the customer's department must issue the purchase order directly to the vendor. GMD will assist in writing specification, soliciting prices, and acting as liaison between vendor and customer.

Service Priorities

Services will be provided according to the following priorities:

• Priority I -- Materials produced primarily for direct instructional use with students in a classroom or laboratory setting; materials produced for OFDAS programs.

• Priority II -- Materials produced primarily for other purposes but will also be used for direct instructional use with students in a classroom or laboratory setting.

• Priority III -- Materials produced for UHM related business but will not be used for instruction

Multiple Copies of Materials

GMD will not produce multiple copies of any graphic materials. GMD will provide the camera ready original, and the customer is reponsible for any duplication needs.

Consultation Services

CIS Graphic Media Design (GMD) personnel, in addition to producing graphic materials, offer UH Manoa departments and offices consultation services related to graphics and computer technology.

General Graphic Needs

• assist in locating specialized graphics services not provided by GMD

• assist in the purchasing special graphics materials

Printing Needs

• assist in writing printing specifications for print reproduction

• assist in soliciting competetive bids for printing jobs

• serve as laison between clients and printers

Computer Graphic Needs

• assist in preparing educational materials from computer files

• assist in developing computer and computer-related presentation methods for coursework