Student iClicker FAQs

My class syllabus says I need an iClicker. What is it?

An iClicker is a radio frequency device that allows a student to anonymously respond to questions your instructor poses in class. This lets you and your instructor quickly know how well you understand the lesson material. Students purchase their iClicker through the Manoa bookstore and can use the same iClicker over their entire academic career in any course that uses iClicker with no additional registration fees. In addition, they will be able to sell their clicker back to the Manoa bookstore at the end of the year as part of the bookstore buy-back program.

How do I REGISTER my iClicker?

Your instructor will let you know which registration method they prefer. Registration can be done in class or on the web. If you need to register on the web go to and under Support Center select "Register Your i>clicker ". Enter your last name, first name, iClicker serial number (found on the back of the unit), and your UH student ID number. When you register your iClicker, you will register the same device for all of your classes that use it. You'll need to register your remote every semester since the iClicker website purges all registration data at the end of each semester.

When do I need to register my iClicker?

You should register your iClicker as soon as possible. While the system will still collect your responses in class, you will not be credited for those responses until you have registered your iClicker for the course.

What if my clicker number is already registered?

Some iClickers may have duplicate ID numbers. If you have a duplicate clicker ID, you can exchange the clicker at the Manoa bookstore. Please inform your instructor when you register the new iClicker.

The clicker number has rubbed off my remote. How can I find my clicker number?.

Your clicker number (or remote ID) is a series of 8 numbers and letters located the back of the remote, just below the clicker instructions. If your remote ID has rubbed off or is illegible, you can visit CIS (Kuykendall 103) to have your clicker number identified and a new label generated.

How do I use my iClicker?

To turn on your iClicker, press the On/Off button at the bottom of the clicker. The power light should shine blue. The clicker will remain on for 90 minutes as long as there is an activated base in your classroom. If you leave class and forget to turn off your clicker, it will automatically turn off after 5 minutes.

To respond to a question, press the button corresponding to the answer you wish to submit. When the vote status light shines green, your response has been received. A red flashing light indicates that your vote was not received and you will need to vote again. Additionally, your clicker will flash red if your instructor has not begun polling.

If you wish to change your response, simply press the button corresponding to the new answer you wish to submit.

What if I am having problems with my iClicker?

First, check the batteries. There is a standard one-year limited warranty with each clicker. If it is defective, you may return it to the bookstore. If you return a clicker that you have already registered, don't forget to change your registration information at and inform your instructor to update his class roster information.

Is technical support available?

Yes, there is technical support available for students. You can call iClicker's Technical Support Center toll free at 866-209-5698 for questions about the clicker. For questions about registering you clicker, send an e-mail to or call 956-8075.

I'm taking a class that's using another clicker system. Can I just use my iClicker?

iClicker works on a different frequency than other clicker systems on campus, so it cannot be used with any system but iClicker. Similarly, you will not be able to use other clickers in a class where your instructor is using iClicker.


Visually impaired individuals find that the buttons are easy to navigate, especially when using the raised battery compartment as a tactile reference point. Braille stickers, to be placed alongside the buttons, and vibrating clickers, giving blind students evidence of vote confirmation through vibration they can feel, are available from the Kokua Program.