CIS Central Pool equipment is available to University of Hawai’i at Mānoa campus faculty and staff for academic and classroom support. All equipment reservations may be made by completing the Equipment Loan Request Form. Faculty may authorize students to pick-up and return equipment. The person submitting the equipment loan request is responsible for the care and security of the equipment during the loan period. Instructions for equipment operation are available through CIS.
Equipment Loan Request
UH Mānoa campus faculty and staff may reserve equipment by completing the Equipment Loan Request Form. Reservations are accepted up to one semester in advance. Equipment is reserved in the name of faculty or staff. Cancellations may be called in any time prior to the scheduled check-out. Although reservations are not required, CIS recommends advance reservations to avoid delays or problems with equipment availability.
Equipment is picked-up and returned at the Media Services Office in Kuykendall 103. Faculty and staff may authorize another person (e.g. a student) to pick-up and return the equipment by adding that person’s first and last name as an additional authorized representative on the loan. A photo ID is also required to verify the identity of the person picking up the equipment. Name on ID must match either the person who loaned the equipment’s name or be listed as an authorized representative on the work order. The faculty or staff member assumes full responsibility for the equipment.
Equipment Loan Policies
Equipment may be reserved, picked-up and returned at the Media Services Office in Kuykendall 103 between 8:00 a.m. and 4:30 p.m., Monday through Friday, except university-observed holidays. Equipment reservations are on a first-come, first-served basis, depending on availability. Equipment is usually loaned for only the class period(s) or the duration of the event when it will be used. Maximum rental period is 24 hours unless authorized by a CIS Manager. Equipment loaned for weekend usage may be borrowed Friday afternoon, and returned Monday morning. Certain pieces of equipment (i.e. remote controls and wireless microphones) may be available for “long-term” loan but must be returned by the end of the semester.
Equipment is picked-up and returned by the user or an authorized representative. CIS does not have the resources to deliver equipment. The user may provide the name of the student or other representative who will pick up the equipment. A photo ID is also required to verify the identity of the person picking up the equipment.
Media equipment is for on-campus usage unless authorized by a CIS Manager. Devices are restricted to on-island use and must not be subjected to environmental conditions that may damage the equipment such as salt water/air from the ocean. The borrower (not authorized representative) is responsible for the care and security of the equipment during the loan period. Equipment must be returned as scheduled, in the same condition as received. Customers returning damaged, defaced, and/or inoperable equipment due to negligence may be subject to sanctions from future CIS services and/or replacement or repair costs. If problems or delays occur in returning equipment, contact CIS immediately. CIS is not responsible for breakage or damages to personal or other university-owned equipment in conjunction with CIS managed or borrowed equipment.
Late Returns/No Shows
Equipment reservations can be canceled in person, by phone, or email any time before the scheduled loan period. If reserved equipment is not picked up by the scheduled start time, the reservation is logged as a “No Show.”
Equipment, with all its component parts, is due as noted on the reservation. A “Late Return” will be noted in the database if the equipment is not returned on time or if any component parts are not returned with the equipment. Any combination of 3 “No Shows” and “Late Returns” logged into the system automatically locks out the client’s name and future reservations are not accepted. Special arrangements must be made to reinstate the client.
Equipment loans can be extended in person, by phone, or by email, if the equipment is available. However, it may be necessary to return the equipment and reserve new equipment, depending on the equipment usage.
Instruction/Training for CIS Equipment
CIS will provide instruction for the operation of any central pool or classroom installed equipment. Faculty may arrange group instruction for Teaching Assistants. Individual instruction can often be completed before the reservation time. Most equipment is user friendly and instruction usually takes a few minutes. For more information or to arrange training, call CIS at (808) 956-8075.